Revamping the entire platform was an imperative decision made by the management to elevate the technical infrastructure and enrich the user experience.
Project Overview#
Revamp is a crucial step in upgrading our platform’s content, structure, format, and navigation to significantly enhance user experience and performance. As part of this process, my role is to ensure a smooth and seamless user experience throughout the platform.
Why Revamp#
- Outdated design and structure
- Limitations and complexity in offering the capabilities and services
- Migrating to a single framework. We were using two frameworks aglor and React.
- Enhancing user experience and satisfaction, incresasing user retention rate.
- The platform is not optimized for Url share.
- Responsive platform
Problem#
- Navigation is over cluttered
- Inconsistency: Pages are not following a common pattern, font and color are not consistent throughout pages. The navigation across pages within a website has inconsistent naming and mapping.
- Accessibility: Not following Web Content Accessibility Guidelines (WCAG)
- Spacing and Alignment problem
- The current platform is not feasible for any new feature development.
Solution#
Experience Aspect#
- Improved Information architecture.
- Restructuring the Pages.
- Consistent use of UI Elements.
- Providing Accessibility.
- Design Language based on our brand.
- Adding visuals to the data for better understanding.
Technical aspects#
- Single framework
- Reusable components
- Easily scalable architecture
- Improved table structure
Tool Used#
Process#
User Centered Design
Discover#
User Segements#
- Bus Industry
- Truck Industry
- Construstion Equipment Company
Target Audience#
- Tracking Team
- Operational Team
- Maintenance Team
- Diesel/Fuel Manager
- Driver Managing Team
User Interview#
Persona#
Critque Current platform based on Heuristic review#
Analytics review#
To understand how users experience your website and product,based on which we identify opportunities and made our decisions about how to improve platform for the end user. This helped us to ensure the user experience is as frictionless and intuitive as possible.
Core Design Principle#
Design principle#
- Inituitive UI
- Clean UI
- Optimum Color Contrast
- Consistently memorable and Standard Accessibility
- Aesthetic and minimalist design
Design System#
Created Reusable Components and Patterns so that standard consistency would be followed along the entire platform. Along with taht analyse the current components and conducted a UI Audit.